Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

By Sriparna Roy (Reuters) - U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive ...

Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Are You Properly Managing Your Non-Human Identities? Modern organizations are continually interacting with an ever-growing number of machines, applications, and devices, often through cloud-based ...

Second Dual Win Continues Legacy of Excellence Originally published on PSEG NewsRoom NEWARK, NJ / ACCESS Newswire / / Public Service Electric & Gas (PSE&G), New Jersey's largest utility, is proud to ...

Leading health insurers such Cigna, UnitedHealth Group and Elevance Health have recently acknowledged flaws in the healthcare ...

In the aftermath of the pandemic, numerous organizations have prioritized cost-cutting measures, often at the expense of customer experience (CX).

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...