Business Wire2h
Broadvoice Receives Industry-Leading Net Promoter Score® for Customer Loyalty and Satisfaction
Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.
Impacts13h
Building a robust quality assurance framework for call center excellence
The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...
Yahoo Finance22d
Level AI Transforms Customer Satisfaction with Unmatched Automated Scoring
iCSAT sets a new benchmark in customer satisfaction measurement by: Analyzing 100% of Customer Interactions: Delivers unbiased CSAT scores based on real conversations, not limited survey samples ...
The State22d
Level AI Transforms Customer Satisfaction with Unmatched Automated Scoring
iCSAT sets a new benchmark in customer satisfaction measurement by: Analyzing 100% of Customer Interactions: Delivers unbiased CSAT scores based on real conversations, not limited survey samples ...