The BVI government has recorded a 31.3 percent increase in customer service ratings across the territory for 2024, according to Director of Customer Service Kedimone Rubaine. Rubaine said the 2024 ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Running an e-commerce store can sometimes feel like you’re spinning a dozen plates at once. You need to attract new cust ...

The reusable plastic packaging maker wants to get closer to its customers, but that does not just mean geographically.

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, streamline operations and achieve business goals.

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Iron Mountain scored highest for customer satisfaction in the latest Management Top 250 ranking, followed by Intel and Ball. The Management Top 250 ranking compares companies using the late management ...

MANILA, Philippines — Filipinos’ satisfaction with the performance of the president, vice president, as well as the leaders of Congress and the judiciary all declined in the fourth quarter of ...

MANILA, Philippines — Public satisfaction with both President Marcos and Vice President Sara Duterte has dropped to its lowest since their tandem won by a landslide in the 2022 elections ...