Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Microsoft Forms will use Copilot's AI capabilities to help users create forms, quizzes, and surveys in a matter of seconds.

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

This was the lowest net satisfaction rating that the President has received since sitting in office. Compared to the September 2024 survey, Marcos’ net satisfaction rating fell by 13 points from ...

It was his lowest net satisfaction rating since the start of his term in 2022, survey data showed. SWS classifies net satisfaction ratings of at least +70 as “excellent;” +50 to +69 as “very ...

The UK Customer Satisfaction Index is a twice-yearly report based on 59,500 survey responses provided by more than 15,000 individual customers, representative of the UK adult population.