U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer satisfaction as part of sweeping measures to address widespread criticism over ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

You may know its surveys, but there’s ... as quality (as in the auto industry), customer service, and overall satisfaction. In each case, the study results are converted to a “Power Circle ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Traditional CSAT methods rely on surveys ... incorporating customer effort and resolution insights to provide a comprehensive view of customer satisfaction. Driving Actionable Results: Seamlessly ...

The GDC survey also reveals more about layoffs, sheds light on which devs are using AI, and shows that Xbox is ahead of PlayStation in one key way.

This was the lowest net satisfaction rating that the President has received since sitting in office. Compared to the September 2024 survey, Marcos’ net satisfaction rating fell by 13 points from ...

It was his lowest net satisfaction rating since the start of his term in 2022, survey data showed. SWS classifies net satisfaction ratings of at least +70 as “excellent;” +50 to +69 as “very ...

MUSCAT: The National Centre for Statistics and Information, in collaboration with the Dhofar Governor’s Office, has announced the results of the third cycle of the public satisfaction survey on ...