Insurance companies FMG and MAS have once again topped the list in Consumer NZ's annual insurance satisfaction survey for car, house and contents insurance.

MAS and FMG are the top-rated insurers for house, car and contents insurance. Customers praise their value for money, easy-to-understand policy documents and products tailored to customers’ needs.

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Several years later, the company conducted its first customer satisfaction survey, which rated carmakers ... unbiased feedback from a representative sample of verified product owners.” ...

Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort.

Sample sizes for customer score ... Recommended Provider, a company must be among the highest scorers in our annual customer satisfaction survey, and also score well in our unique assessment of its ...