The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

For direct human assistance from Expedia, connect with an Expedia customer service representative at 1-888-540-1069. Their ...

Customer Support: Excellent customer service is crucial for any IPTV provider. We looked for providers offering responsive support channels, such as live chat, email, and phone support ...

Pension fund administration firm Stanbic IBTC Pension Managers has reintroduced self-service channels to provide an innovative way for customers to serve themselves. In a statement on Monday, the ...

It was days before Christmas, and Customer Service’s Owen Harris and Matt Cheverie were watching old music videos from the nineties. Although they weren’t around for the Halifax Pop Explosion, an ...

Setting up information sharing across channels removes the need for customers to continually ... 60% say they regularly use live chat for customer service. There should be a live chat link in your ...