Will Schnorr As technology continues to automate our world, businesses are at risk of losing the personal touch that sets them apart in the eyes of their customers. The days of ...

The time has come to finally get what you want from a customer representative. We live in a world where lengthy wait times ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

The AI-first contact center revolutionizes customer service by embedding AI and shifting from reactive to proactive service ...

The Martin County Alliance for Economic Growth offers local business owners and employees a valuable opportunity to enhance ...

DUBAI, 31st July, 2017 (WAM) -- In a bid to boost employees' digital literacy and online reach, the Dubai Chamber of Commerce and Industry, DCCI, has recently hosted a workshop in partnership with ...

Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...

In this workshop, we’ll take a deep look into the topic of community live advice. Stephan Buschmann, Director Customer Service B2C & B2B at Jack Wolfskin, will explain in detail:\n • Why Jack Wolfskin ...

In a world, where customers have more choices than ever before, providing superior customer service has never been as important as it is now. Taking this course will provide the attendee with a new ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...