HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

The lawsuit against LinkedIn, alleging it used customer information for AI model training, has been withdrawn.

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

Nexus has outlined how the Tyne and Wear Metro’s new £362m fleet of trains will be brought into customer service over the next two years.

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The Bermuda Taxi Owners Association is seeking feedback from the public on a long-term plan it has devised to improve the ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

Bangkok is full of surprises, and its creative workshops are no exception. Whether you’re shaping molten glass into intricate designs, crafting colourful tufted yarns or expressing yourself in ...