The Department of State Health Services (DSHS) reported nearly 646 cases of measles cases in an update on Friday, April 25. As of Friday Lubbock County had confirmed 47 ...

People needing assistance in Spanish from the Florida Department of Children and Families wait on hold for nearly an hour, ...

If you want to meet with a Social Security staff member in person, you’ll have to schedule an appointment. Walk-in visits are ...

In honor of National Infant Immunization Week being recognized April 21-28, the Brazos County Health District is offering ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Gov. Bob Ferguson on Wednesday signed legislation aimed at improving Washington’s sexual civil commitment law, allowing “the ...

That moment was a wakeup call and I realised how I had abused my body,” he said. Rahul walked out of the hospital two days later, alive, and finally changed for good. “I was discharged from ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.

Moderator, "Face the Nation with Margaret Brennan;" Chief foreign affairs correspondent Margaret Brennan is moderator of "Face the Nation with Margaret Brennan" on CBS. Based in Washington, D.C ...

Microsoft is investigating an ongoing outage that is blocking admins worldwide from accessing the Exchange Admin Center (EAC). The company tagged this ongoing issue as a critical service issue ...

The current power demand record, set in August 2023, was 85.5 gigawatts. Energy-hungry data centers are driving the massive increases in ERCOT’s long-term estimate, accounting for a whopping 86 ...