Implementing Dynamics 365 Customer Engagement can be a game-changer for organisations looking to enhance their digital presence and improve customer interactions. However, the path to successful ...

We are excited to announce the Copilot Studio-powered customer feedback survey in Dynamics 365 Contact Center, now in preview. Now, contact center managers can use Copilot Studio Survey in the Contact ...

and Supply Chain Management for ERP and Dynamics 365 Customer Service for CRM. The new solution comes with Microsoft Power BI, which gives CLTO deeper business performance insights through interactive ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Steel Dynamics (STLD) declared a Q1 cash dividend of 50c per common share, representing a 9% increase over the company’s 2024 quarterly rate. The dividend is payable to shareholders of record at ...

OpenAI’s big rebranding effort brings a new logo and a new typeface, OpenAI sans. OpenAI’s big rebranding effort brings a new logo and a new typeface, OpenAI sans. Emma Roth is a news writer ...

In a report released today, Mayank Tandon from Needham reiterated a Buy rating on Grid Dynamics Holdings (GDYN – Research Report), with a price target of $30.00. The company’s shares closed ...

According to Bloomberg’s Mark Gurman, Apple will be launching a new events and invites service as part of iCloud. This new service will differ from calendar, and will launch as early as “this ...

New tonight --- More than a dozen United States Postal Service workers braved the cold to demand fair contracts. The rally took place in front of Des Moines' main post office Sunday afternoon.

The company known for its news and sports TV content said Tuesday it’s aiming to launch a subscription streaming service by the end of the year. The streaming service is not meant to upend Fox ...