Traditional systems of performance management fail because they can feel punitive. Incorporating continuous feedback and cultivating trust through investing in employee development can help fix the ...

Coworkers participating in a virtual meeting were stunned into silence when a colleague responded to a "passive aggressive" remark about their working from home routine.

The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

The global employee engagement market is anticipated to reach a valuation of USD 803.0 Million in 2024, driven by corporate social responsibility initiatives. The trend is expected to create new ...

For organizations getting started with AI-driven personalization for your internal brand, here are some key steps to ensure ...

A paper titled "Generative AI at Work" in the Quarterly Journal of Economics shows customer service workers using artificial intelligence assistance become more productive and work faster. The effects ...

That includes creating an internal service fund, a better accounting system and a standardized employee evaluation template. "I've asked whether I've been concerned about the audits," Brown said. "Not ...

With employee engagement sinking to a staggering 10-year low, cultivating an engaged and effective team is more important ...

TIGTA report suggests the IRS needs to do more to enable whistleblowers to report on fraud, waste and abuse, even if they've signed nondisclosure agreements.

Discover the Top 13 best employee engagement software platforms that are highly rated for their features, flexibility, and ...

If you’re like most managers, you probably hate giving constructive feedback to your team. It’s awkward, it’s uncomfortable, and it often doesn’t work. You may question whether it’s worth the trouble ...