A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Egypt's Minister of Communications and Information Technology, Amr Talaat, officially inaugurated the new headquarters of TTEC, a global leader in customer experience technology and services, in the ...

Guerrero is an accomplished information technology innovator and leader. Guerrero joined Citizens in 2021 as a Vice President of Information Technology, she drives technology as a crucial enabling ...

It’s not clear how many users were impacted by the data breach, though Grubhub notes that “contact information of campus ...

Gulf Business Machines (GBM), a leading end-to-end digital solutions provider, has been selected by Landmark Hospitality to ...

The NaPA system is a game-changer in our transport sector in that it will make it easier for drivers to locate passengers ...

A retailer implemented autonomous mobile robots in their warehouse and generated labor efficiencies. More importantly, this ...

IT spending showed a consistent positive trajectory, marking a significant rebound from the previous year's challenges. Read ...

Uniqode compiled industry reports and news articles to explore significant developments in the restaurant industry over the ...

Software developers, data analysts and cybersecurity engineers will dominate the labour market in the technology sector in ...

Ladies and gentlemen, welcome to the Cognizant Technology Solutions’ Fourth Quarter 2024 Earnings Conference Call. All lines ...