Precious Ekezie is the MD/CEO of Airvend Payment Services Limited, a leading FinTech company offering innovative payment ...

Collaborative use of population-level health data and artificial intelligence is essential for achieving precision health through a learning health system. Two groundbreaking initiatives—the ...

Forward-thinking companies consider AI in product development to meet the demand for intelligent devices. In other words, ...

Companies of all sizes can leverage AI tools to automate tasks, streamline operations, improve customer service, and stay ...

As a multinational company, Microsoft believes in trans-Atlantic ties that promote mutual economic growth and prosperity.

("Informa TechTarget") (Nasdaq: TTGT), global growth accelerator and leading provider of intent data & insights to the B2B technology sector, announced that it was recognized as a leader and top ...

A new report highlights the transformative impact of "agentic AI" on customer service, revealing significant improvements in ...

As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication.

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...