Service Express, a global data center and infrastructure solutions provider, today announced the acquisition of Top Gun Technology, a data center maintenance provider based in the Greater Minneapolis ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

ROSHN Group shares insights on advancing technology to drive sustainability and smarter living in its developments.

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

Financial technology is plentiful – recent estimates put the total number of SaaS companies at 17,000 across the United ...

The conference will take place at the Riyadh International Convention and Exhibition Center from February 9 to 12 ...

SunCar Technology Group Inc. ('SunCar' or the 'Company') (Nasdaq: SDA), an innovative leader in cloud-based B2B auto services and auto e-insurance in China, today announced the full integration of ...

As digital interactions dominate modern communication, the rapid evolution of cyber threats demands robust security measures ...

Egypt's Minister of Communications and Information Technology, Amr Talaat, officially inaugurated the new headquarters of TTEC, a global leader in customer experience technology and services, in the ...

GPTBots' integration of DeepSeek is more than just a technological advancement-it's a commitment to empowering businesses to thrive in the AI-driven era. By combining DeepSeek's advanced capabilities ...

In its twelfth edition of The Safe Side, our ongoing series to help you stay safe online, we break down fake IVR call scams ...

TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when ...