Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

strategic plans while delivering excellence in customer service. In support of this mission, we will: Partner with the University community to understand and enable the information technology needs of ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

As the head of customer service technology initiatives ... where he completed a master's in information systems, to his current role at Align Technology demonstrates resilience and resourcefulness.

AI can be applied in various business areas such as accounting and finance, customer service, recruitment, cybersecurity, sales and marketing, supply chain and logistics, information technology (IT) ...