One chain, in particular, has managed to earn the title of America's worst-ranked fast food restaurant - without most people ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

Customer satisfaction correlates with profitability ... "It's the ability to be able to detect when there's a low-quality ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

"Companies regularly collect customer-satisfaction measures ... "It's the ability to be able to detect when there's a low-quality answer and come back and ask the customer for more data," Anderson ...

It isn't the fastest or most reliable internet type, and low customer satisfaction scores show that Kinetic's DSL customers tend to be disgruntled with the service. Locating local internet ...