Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Amid this dichotomy, overall customer satisfaction with the sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI ®) Retail and ...

The American Customer Satisfaction Index is the gold standard ... The survey was conducted from January through December 2024. Company scores ranged from 0 to 100. Walmart Inc. (NYSE: WMT) did ...

The brand's headline-grabbing stance on DEI is swimming upstream. Dozens of major retailers — including Walmart, McDonald's, ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

The recent earnings reports for Chili’s and McDonald’s highlight the shifting dynamics in the restaurant industry. While ...

The retailer’s online customer satisfaction score rose 3% to 79, which Morgeson credits to faster deliveries through partnerships with companies like DoorDash, Instacart and Uber Eats.