Fast-food chain McDonald’s (NYSE:MCD) in Q1 CY2025, with sales falling 3.5% year on year to $5.96 billion. Its non-GAAP ...

Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...

Respondents were contacted at random via email from April 2024 through March 2025. The American Customer Satisfaction Index 2025 airline rankings and scores: ...

“No, and you've given us hot burgers with cold chips. I paid for hot burgers and hot chips,” the customer said. A McDonald's customer has been left furious after being denied his $32 “cold ...

The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer Satisfaction ... year — slips 4% to an ACSI score of 74 amid softening demand ...

Orbitz sits in last place after dropping a striking 10% to an ACSI score of 66. ACSI and its logo are Registered Marks of American Customer Satisfaction Index LLC.

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

“These surveys are essential for the MTA to understand what is working and where we can focus on to improve the customer journey,” said MTA ... with results showing increased satisfaction—especially ...

They believe the move is working, as their customer satisfaction scores have increased. For money-saving tips, sign up to our Money newsletter here. Booths' managing director Nigel Murray told The ...

ADG has become an industry leader with best-in-class customer satisfaction scores from the top builders in the U.S.,” Ellison said. According to the company, Lowe’s will finance the ...

The wholesale giant slipped from first to seventh place in the influential American Customer Satisfaction Index this year. Costco's shoppers reported a nearly 5 percent satisfaction drop since 2024.