Sam's Club rockets past Costco in customer satisfaction thanks to its touch-free checkout tech
Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...
ProgressiveGrocer5d
Trader Joe’s, Publix and Sam’s Club Earn Top Marks for Customer Satisfaction
The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
24/7 Wall St. on MSN5d
Walmart Hit by Rock-Bottom Customer Satisfaction
The American Customer Satisfaction Index is the gold standard for measuring customer satisfaction across dozens of categories ...
Food5d
Consumers are satisfied with supermarkets, but digital cracks emerge
Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...
Mass Transit4d
Embark rider survey results show improved satisfaction with overall services
Embark says the survey also showed close to 56 percent of riders use transit services five or more days per week. Overall, ...
Online-only firms outpace mainstream banks in customer satisfaction on apps
Online-only financial companies outpace mainstream offline banks in customer satisfaction for mobile app services, a survey ...
Mass Transit4d
MTA fall 2024 customers count survey results show improved customer satisfaction
The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.
Supply Chain24d
Retailers Grapple with GenAI’s Satisfaction Gap
According to a survey of 12,000 consumers from French ... re "enthusiastic" about the impact of the technology on their online shopping. That said, Capgemini also found that customer satisfaction with ...