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Cherwell surveyed over 600 Oxford students to reveal which colleges have the worst accommodation, as well as disparities in ...

Herbein achieved its highest client satisfaction scores since joining the survey program in 2017, according to a press release announcing the 2025 results. The company received ratings of 9 or 10 out ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Recent advancements in AI are helping insurers and auto repair shops accelerate resolve vehicle damage claims.

Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

The consumer champion asked more than 1,500 members of its online panel to rate their experiences of world travel outside Europe over the last year, receiving feedback on almost 2,500 city visits. ...

Co-operative Bank and TSB are the latest to launch switching bonuses, joining the likes of Nationwide and First Direct, with ...

Cigna Group says it will tie executive pay to customer satisfaction and hire more employees to help customers facing issues ...

Anchin is proud to announce that for the third consecutive year, it has been recognized as a 2025 Best of Accounting® Award ...

A recent study by the American Customer Satisfaction Index (ACSI) analyzed these factors to find the most popular supermarket ...