Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey.

Kenya Bankers report found that 47.3% of customers leave their banks due to poor service, while 46% cited high fees as a ...

Mobile banking has emerged as the most preferred banking channel.This is according to the Kenya Bankers Association (Banking Customer Satisfaction Survey 2024).The second option is the bank branch ...

EY India's latest report, 'How much productivity can Generative AI (GenAI) unlock in India? The AIdea of India: 2025', forecasts a significant boost in retail productivity by 35 to 37% within the next ...

PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real-time patient insights, announced today that i ...

With the leap forward expected to revolutionise insights-driven pricing, promotions, and customer experiences in India's ...

Use of Generative Artificial Intelligence (GenAI) can boost retail productivity by 35 to 37 per cent within the next five ...

Enterprises in France are facing competing pressures to increase their cloud investments to drive AI adoption while also cutting costs, ISG says.

From small parcels to large furniture, Droppa One delivers it all—fast, reliably, and on your terms. Leveraging cutting-edge ...

Cyber Security Consulting Services Market is Segmented by Type (Vulnerability Assessment and Penetration Testing, Security Audit, Incident Response, Compliance Testing), by Application (Government, ...