SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

Police say three people took more than $450 worth of alcohol from a Total Wine & More location in Brookfield. It happened around 6 p.m. at the Total Wine & More liquor store on Bluemound Road.

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a ... making up 0.84% of total improper payments between fiscal years 2015 ...

Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to the matter told FreightWaves.