British Airways (BA) has announced significant revisions to its loyalty programme, ‘The Club’, following unhappy feedback from customers.

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A professor at the UNILAG has accused Kenya Airways of negligence and unfair treatment after missing his scheduled flight ...

British Airways has made a major u-turn following its announcement in December of a number of changed to its loyalty ...

On Wednesday (February 5), British Airways announced that its bonus offer, which allows customers to earn up to 550 extra ...

British Airways has defended changes to its loyalty programme, insisting the move towards a spending-based system will create ...

British Airways recently came under fire for the planned overhaul of its loyalty programme, shifting from a distance-based ...

The airline is switching from awarding points based on the distance flown or fare class to the amount spent, at a rate of one ...

British Airways has defended changes to its loyalty programme, which has seen a major shift from one based on distance flown ...

British Airway 's loyalty scheme has been around for over 40 years, but the last few months have seen some major shakeups.

British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

The airline has defended switching from awarding points based on the distance flown or fare class to the amount spent after ...