Toronto woman Alexandra Tropea (left) said the management and on-site medical staff at the Royalton Punta Cana failed to ...

OnRes Software, which provides hotel management resources, advises staff to stay calm when dealing with difficult customers. Its guide suggests that employees listen actively, avoid escalating ...

By Alex Arsenych Click here for updates on this story TORONTO (CTV Network) — A Toronto woman says that she was pressed to sign a non-disclosure agreement after her husband fell violently ill from som ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. The employee, who shared the story on Reddit this week, explained that the ...

"These are from the IRS that I just got that shows where the money was routed to,” said Sarah Jelsema. “The money was disbursed.” ...

The Ottawa County Sheriff’s Office is investigating what happened to a Hudsonville woman’s tax refund, which she said totaled ...

A Nigerian-American woman, Victoria Ogunremi, has returned the cash sum of $5,700 which she found in the toilet at her workplace in New Jersey, U.S.A. The gesture has been described as one of the ...

Oversized tops have become the unsung heroes of the modern wardrobe. Lets explore why oversized tops are trending and offer styling tips to help you nail that perfect casual look.

Footage showed the wrecked lobby of the hotel with shards of glass on the floor, the reception desk, and the wooden furniture inside charred black. A survivor who managed to escape the flames told ...

Authorities say the suspect, Jacob Macklis, punched the woman in the face in front of police ... her children inside a Royal Oak Township hotel. The backstory: Jacob Macklis, 23, of Detroit ...

Women leaders bring unique strengths to the C-suite, including enhanced creativity, empathy, and ... [+] collaborative skills. As we navigate an era defined by rapid transformation, the increasing ...