Moreover, the user's Galaxy S25 Plus says it's charging rapidly using Samsung's "Super Charge 2.0" capabilities, but that's not the case. The user adds their device's display frequently displays "the charging status - even though the cable is not moved."

The Galaxy S25 Plus is a tougher sell given how it shares the same set of Galaxy AI features and cameras found on the cheaper S25 model. It's a powerful, big-screen phone, but it's hampered by a dimmer display and modest battery life improvements over its predecessor.

Samsung is leaning heavily into the trade-in racket as a way of dropping prices for its new smartphones. Virtually any deal the company runs will include wildly high trade-in valuations. It even launched a new standalone trade-in scheme in Korea and France that doesn’t require the purchase of a new device.