While broadly supporting the recent heat network consultations, we recommend improvements to ensure heat networks work fairly ...

A detailed response to the government's review of Ofgem's mandate and duties, drawing on 45 years of experience ...

CSE wrote to energy minister, Ed Miliband, to highlight the principles we feel need to underpin the design of the Local Power ...

Half-day training course for people working with vulnerable clients in financial difficulties who struggle to heat their homes or afford their household bills. Domestic Energy Essentials is an energy ...

A study of domestic energy consumers’ needs and concerns about assurance and protection in flexibility markets. This report presents the findings of qualitative research conducted with domestic energy ...

Closing date: Midday on Friday 14 March 2025. We’re looking for an creative, adaptable and self-motivated person with a positive work attitude who will provide the support to maximise the ...

Clearer action is needed to address ongoing issues facing vulnerable customers. CSE has responded to Ofgem’s planned forward work programme for the year ahead. You can read our response here. In her ...

CSE conducted detailed research for National Grid into the ability of low-income households to access demand flexibility services. Are low income and vulnerable households included in distribution ...

Lawrence Weston is a post-war housing estate of 7,000 people five miles from the centre of Bristol. Deprivation levels here are amongst the highest in the UK, especially for skills, employment, health ...

So if you’re living in a cold or damp house, or your heating system is broken, or you’re struggling to pay your bills, we may be able to make things better.