What Affects Fort Wayne's Drinking Water? Each of Fort Wayne’s rivers receives water from its own unique watershed. A watershed is an area of land from which rain water or snow melt drains to the same location, such as a stream at the bottom of a hillside.

In continued efforts to improve customer service, City Utilities has partnered with Walmart to allow customers to pay their water bills near where they live. Customers can now pay their bill at any Walmart store in Fort Wayne, which will post immediately to their account.

Water travels through more than 1,160 miles of water mains to the 250,000 customers served by the Fort Wayne water utility. Fort Wayne City Utilities operates several reservoirs that help to ensure an adequate supply of water for the City.

MyWater is a resource to help you better understand and manage your water use. You can access all your water information City Utilities is excited to announce MyWater, our latest program, which includes a new MyWater online customer portal and a city-wide meter replacement for all customers.

To begin new water service with Fort Wayne City Utilities, please call Customer Support at 260-427-1234 or sign up online. Service turn-ons are completed as appointments are available. Bill payment arrangements/extensions

DRINKING WATER. Every customer deserves safe, great tasting drinking water and expects it to be there every time they turn on the tap. City Utilities’ goal is to meet your expectations about water quality and reliability every day while providing good value.

Monthly rates and charges paid by water utility customers fund the operation, maintenance, repair and replacement of the drinking water distribution system, as well as the cost of treating drinking water and supplying water for fighting fires.

We support public safety, public health, and enhance regional economic development by delivering high quality, affordable water, wastewater and stormwater services, in ways that protect the environment. Fort Wayne City Utilities is a steward of our most essential resource: water.

Once a year, Fort Wayne City Utilities publishes a water quality report showing substances that are regulated by the US EPA that were detected in Fort Wayne’s finished drinking water between January December 31 of the prior year. The results for 2022 are shown above.

Need to contact Fort Wayne City Utilities, but not sure where to start? Find the contact information you need here.