1. Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. You will receive email updates and can check the status of your complaint. 2. Route. We'll send your complaint directly to the company so …

View, filter, map, and read complaint data right in your browser. All complaint data we publish is freely available for anyone to use, analyze, and build on. Each spring we report to Congress on complaint trends from the prior year. 98% of complaints sent to companies get timely responses.

Companies receive and respond to these complaints through the Company Portal, a secure online environment that protects consumer privacy and the confidentiality of company responses. The CFPB sends complaints to banks or credit unions supervised by the CFPB.

Search complaints, company responses, and attachments. ... (CFPB) information system. The CFPB is an agency of the United States Government. CFPB information systems are provided for the processing of official information only. ... you confirm that you have read and agree to the full terms of the Government Portal Agreement. An official website ...

CFPB Consumer Portal Support. If you are a consumer and need support with submitting a complaint about a financial product or service, please use the following link to obtain assistance: https://www.consumerfinance.gov/complaint/

Welcome to the CFPB Portal Help Site for consumers and representatives of companies/organizations served by CFPB. This portal is designed to provide self guided information in support of your interaction with CFPB and provide answers to some of your most frequent requests.

Jun 7, 2024 · If you’re having issues with a financial service provider – be it with overdraft fees, a HELOC or student loans – filing a complaint with the CFPB can help you get to a resolution.

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The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.

Having an issue with a financial product or service? If so, you can submit a complaint to the CFPB and we’ll work to get you a response from the company.